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MeasureSquare 2017 Transition Guide For Existing Customers



For our existing customers wanting to transition to MeasureSquare 2017, we have a list of FAQs and things you need to know in order to make the process smooth. Reference the list below for all the basic information you need to get started.

The Basics:

  1. Can I upgrade to MeasureSquare 2017 for free?
  2. If you are either currently on subscription or have paid your annual support and updates package for the current year, you may upgrade to MeasureSquare 2017 for free. If you are not currently on subscription or have not paid your annual support and updates package for the current year, you will have to purchase a subscription for each license you would like to use in the latest version.

  3. Can I still use my older version of MeasureSquare?
  4. We are giving customers a two month grace period to transition from the older versions of the software to the 2017 edition. At the end of that time period, the new license will expire, and you will need to contact us to fully transition and cancel the older licenses.

  5. Will I be able to stay with my older version, if I don't like 2017?
  6. While we are encouraging all customers to transition to 2017 (and we are confident that you will like the changes), you can stay with the older version at the end of the two months, if you choose. However, please note that there will be no major updates to 2015--only minor bug fixes. All updates will take place on 2017 only.

  7. Will the cost still be the same as before?
  8. Yes. There is no price change or additional costs for the latest version of MeasureSquare.

  9. Will I be able to acces my old product databases, project files, and system settings?
  10. Some of your databases can be converted in the 2017 version. However, some libraries--including tile pattern, hardwood pattern, and wall profile libraries--will not be converted into MeasureSquare 2017. As well, your project files can be opened in the new version, but some of the products and designs will not be converted. This includes tile/hardwood patterns, wall stack designs, borders, and replaced tiles. The system settings from previous versions will not be converted, as MeasureSquare 2017 has its own settings, including: estimation-related settings, style (color, line thikcness, etc), room and takeout template, pre-defined comments and notes, view options, and print settings.

Setting Up, Activating, and Managing Licenses:

  1. How do I get access to licenses in MeasureSquare 2017?
  2. You will need to first create an M2 ID in the Cloud. Please note that the M2 ID it asks you to create during setup is the email address you want associated with your account and licenses. Once you have created an account, be sure to check your email to confirm your M2 ID and login to make sure your ID and password work.

    Once you have created and confirmed your M2 ID, contact the Sales team (alicia@measuresquare.com or darienne@measuresquare.com) to get licenses assigned to your account. Please include your company name, account ID (C and four numbers), and M2 ID (email address used in the Cloud) in your email.

  3. How do I activate my license in the program?
  4. First, you will need to make sure to download the latest version of the software to your computer. Once you have installed the program, start it and go to the File menu. Click on MeasureSquare ID & License. A window should pop up, prompting you to start a trial or purchase. Click the License Managebutton at the top right of the window. A new window should pop up with a list of license IDs and names. Make sure to select the license that matches the ID for license assigned to you in the Cloud. Select Activate for the license you wish to activate. After this, you should have access to the software.

  5. How can I transfer a license from one device to another or remove access from a device we are no longer using?
  6. One of the exciting updates to the program is the ability to manage licenses in the MeasureSquare Cloud. Using your M2 ID, login and go to the menu located next to the account name. Select My Licenses. Click the plus sign next to the license you are wanting to transfer, to be sure you are removing access from the correct device (see the Device Name to verify). Next to the license, click Revoke. This will log the device currently using the license out, so it is free to use on another device.