US Sales: 1-626-683-9188 M-F 7:30am-5pm Pacific Time

Subscription Policy

Monthly subscription

The following conditions apply to monthly plans:

  • There is no fee to cancel.
  • Services will be immediately terminated; customers must return their license(s)--if applicable--or they will incur further charges.
  • If we are not informed of cancellation or suspension of services in a timely manner, past and scheduled charges will not be refunded.

Annual subscription

If you are unsatisfied with your services at any point during your annual contract you have the option to cancel. However, it is important to understand that the annual subscription has specific terms and conditions:

  • Your credit card will be charged for the full year at the time of subscription. This is a legally binding agreement for the duration of the paid year. 
  • You will not receive a prorated refund for the unused portion of your subscription.
  • You will continue to have access to your software and services through the end of the current subscription period.
  • Your services will be terminated at the next renewal date.


We can be reached via e-mail at, or by telephone at (626) 683-9188.